Privacy and Security Policy
Dynamic Network Insurance Services, Inc. DBA BorderSolutions Insurance Services is a trusted leader in providing Mexico Auto insurance online for U.S. and Canadian plated vehicles. We partner closely with two top-tier Mexican insurers Chubb Seguros México, S.A. and Zurich Aseguradora Mexicana, S.A. de C.V.
At BorderSolutions, we deeply value the privacy and security of your personal information.
This policy outlines the practices of Dynamic Network Insurance Services, Inc. and BorderSolutions.com regarding privacy and security. It applies exclusively to information collected via this website. We encourage you to read it carefully to understand how your information is handled.
Using Our Website
Your use of BorderSolutions Insurance Service’s website to purchase a Mexico Auto Insurance policy is governed by this Privacy and Security Policy and our Terms of Purchase.
Policy Overview
Our Privacy and Security Policy explains:
- The personal information we collect through our website.
- How your information is used to provide insurance.
- Who may access your information.
- The choices available to you regarding your information.
- How you can view and correct any inaccuracies.
- The security measures in place to protect your information.
Information We Collect
1. Mexico Auto Insurance Application: Information entered voluntarily, such as:
- Email address, name, date of birth, address, phone number, driver’s license number, vehicle details (including VIN and plate number), and credit card information.
2. Renewal notifications and seasonal promotions:
Your email is shared with our third-party email service, SendGrid (by Twilio). Review [SendGrid’s Privacy Policy] (https://www.twilio.com/legal/privacy).
3. Cookies:
- Temporary Cookies: Used to store session data for account login and purchase processes, deleted when you log out or close your browser.
- Persistent Cookies: For users referred by affiliate websites, a 60-day cookie tracks the affiliate source.
4. Browser Information: Automatically collected data, including your IP address, browser type, and requested pages.
5. Chat System: BorderSolutions uses Social Intents as our Live Chat provider, which collects your IP address, location data, ISP, and referral link. Email and name entry for chats are optional. Review [Social Intent’s Privacy Policy ] (https://www.socialintents.com/privacy.html).
How We Use Your Information
1. Account Management and Communication:
- Administer your account and send policy-related communications.
- Email policy documents and reminders about policy expiration.
2. Insurance Provision:
- Information you provide is included on your Mexican insurance policy.
- Shared only with our partner insurers, Chubb and Zurich.
Access to Your Information
How We Use Your Contact Information
Email Address:
- Account setup and policy purchase confirmations.
- Policy expiration notifications (mandatory for six-month and annual policies).
- Promotional campaigns, optional updates about insurance changes or newsletters, which you may unsubscribe from at any time.
Managing Your Information:
- Access your account to view or update information.
- Correct errors in your account details.
- Note: Issued policies cannot be deleted.
Security Measures
Protecting your information is a top priority:
- Online Security:
- Sensitive data (e.g., credit card information) is encrypted using 256-bit SSL technology.
- Our site complies with PCI standards for secure online transactions.
- Offline Security:
- Access to sensitive information is restricted to employees performing specific tasks (e.g., billing or customer service).
- Data is stored securely on protected servers.
Policy Updates
BorderSolutions may revise this Privacy and Security Policy at any time. Please review it periodically for updates.
External Links
Our website may link to external sites. Please review their privacy policies, as we are not responsible for their content or practices.
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